As we explored the possiblity of creating a division of Lamp Recyclers, Inc. to transport regulated medical waste, we asked people what they would like to see in this type of company. It soon became clear to us what we needed to provide in order to compete in this arena.
Customer service. What we heard, again and again, were stories of service providers that had forgotten about the service. LRI Medical Waste Disposal was born with one purpose: To be successful through providing the best available service in our industry.
Following are some of the things that set us apart from other companies:
We will not require contracts. If you wish to have a contract with us, we are happy to do so -- but it will be optional, based only on your preference.
Our goal is to retain you as a customer by serving you better -- not by locking you into a legal document.
Try our service. If you then prefer to do business with our competition, you are free to do so.
We will make pickups from your facility on a timeline that best suits your specific needs. You will not be locked into cost-boosting required pickups. If a regular pickup schedule works for you, we can do that. If your volume dictates on-call pickups, we can do that also.
Whenever you call us during business hours, we will answer the phone and talk directly to you. We have no desire to hide behind an automated phone answering system. We look forward to hearing from you!
If there is any aspect of our service that can be modified to better suit your needs, please let us know. We are always open to new ideas for improving our service.